about external domain

hello, I have one external domain I then configured but not know where is the problem because every day when I wake up when I try to visit my website forum motion but with my domain not accept me, now I must again configure domain. Would you please solution

Do you mean that your .com/.net etc. domain name is not being saved as the link of the forum?

yes is not saved, now need to configure every day. pls help me about this

anwer

Are you hitting the "Save" button in your ACP?

Go to Admin Control Panel > General > Forum Address > type the address you want and make sure to hit the save button.

Are you trying to use a personalized domain? If so I think you have to have the points to use to get a domain name without forum-motion in the address. (EDIT: ) Yes, it costs about $22 US to buy enough credits for a personal domain name for one year.

no, I've bought the domain. com another site. there is the problem that the spo do is save the problem is that after 3 or 4 o'clock in the morning is defrozen itself though is configured, so it is must be configured for each day, please do me a solution

answer pls

Have you tried contacting Typlo about this?

no

So please try to Contact Typlo.

where can I contact typlo because I do not know what that is
PLS help me fixed this problem

Hi, Bujanoci

You can Contact Typlo here => https://help.forumotion.com/msg.forum?mode=post&u=6001

Be reminded that Typlo doesn't work on weekends so please be patient

no, I've bought the domain. com another site. there is the problem that the spo do is save the problem is that after 3 or 4 o'clock in the morning is defrozen itself though is configured, so it is must be configured for each day, please do me a solution

You bought the domain name in another host? I am not sure, but buying a domain name elsewhere does not make your Forumotion account associated with that outside account. You would still have to buy the domain here as well.
I may be wrong, been wrong before, will be wrong again. But this is sounding a bit odd.

Make you nameserver the link of your forum.

www.forumi-bujanoci.com this is external domain and this www.bujanoci.albanianforum.net is origine domain

DigitalCyanide wrote:

no, I've bought the domain. com another site. there is the problem that the spo do is save the problem is that after 3 or 4 o'clock in the morning is defrozen itself though is configured, so it is must be configured for each day, please do me a solution

You bought the domain name in another host? I am not sure, but buying a domain name elsewhere does not make your Forumotion account associated with that outside account. You would still have to buy the domain here as well.
I may be wrong, been wrong before, will be wrong again. But this is sounding a bit odd.

yes I've bought in another host, but I think that there should be no problem for this

hello, Excuse me, is there anyone to answer this or not

You should probably ask these questions rudely from the domain name host wherever you got it from.

Maki1 wrote:Hi, Bujanoci

You can Contact Typlo here => https://help.forumotion.com/msg.forum?mode=post&u=6001

why TYPLO not answer . I sending before 6 days question

Typlo works alot and does not work on weekends, I suggest you to keep him sending about your quest via pm every 48 hours only.