Moderators problem
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Moderators problem
Hello,
WEhats happen with forumotion.
People cant see admin panel.
pPlease see photos, what they are in that group.
Im am Elisabeth Ivy laurier , and im griuo member. Like you can see in picture, what i cant leave the group, and im writed in that group like member.
Its its definatlly forumotion problem, we need help.
https://imgur.com/AuEOxlH.png
https://imgur.com/xyqofGg.png
WEhats happen with forumotion.
People cant see admin panel.
pPlease see photos, what they are in that group.
Im am Elisabeth Ivy laurier , and im griuo member. Like you can see in picture, what i cant leave the group, and im writed in that group like member.
Its its definatlly forumotion problem, we need help.
https://imgur.com/AuEOxlH.png
https://imgur.com/xyqofGg.png
naktyje- Forumember
- Posts : 29
Reputation : 1
Language : English
Re: Moderators problem
Hello
is this the same issue as this thread ? https://help.forumotion.com/t163020p30-cant-open-admin-panel
if yes i am still waiting for you to send me by pm the information i have requested in that thread
is this the same issue as this thread ? https://help.forumotion.com/t163020p30-cant-open-admin-panel
if yes i am still waiting for you to send me by pm the information i have requested in that thread
Re: Moderators problem
Idk what you waiting, this problem is not the same like foundaition acc dont have email.
There is problem in forumotion, and i cant send you emails because i dont remember it... But maybe we can fix problem without this acc?
question is why people in moderator group cant open admin panel?
There is problem in forumotion, and i cant send you emails because i dont remember it... But maybe we can fix problem without this acc?
question is why people in moderator group cant open admin panel?
naktyje- Forumember
- Posts : 29
Reputation : 1
Language : English
Re: Moderators problem
Coucou @naktyje
can I ask you two questions?
can I ask you two questions?
- What is the URL of the group you see in this image? https://imgur.com/xyqofGg
- Is there any other user that can access the admin panel, at the moment?
Re: Moderators problem
for the first issue, i want to remind you that
for the moderators issue you must access the admin panel to check the group rights
Since you are the founder and you can not access the admin panel cause you do not remember your password the only way we can help is by informing us by pm the correct email you used to create the forum
As mentioned you can send me a list of potential emails
We can not provide any further assistance without the correct email this is the procedure
for the moderators issue you must access the admin panel to check the group rights
Niko likes this post
Re: Moderators problem
1. URL is : https://sweetsin.forumlt.com/g1-administratorsNiko wrote:Coucou @naktyje
can I ask you two questions?
- What is the URL of the group you see in this image? https://imgur.com/xyqofGg
- Is there any other user that can access the admin panel, at the moment?
2. No , all people cant get to admin panel. They all are in the list , but cant open it.
naktyje- Forumember
- Posts : 29
Reputation : 1
Language : English
Re: Moderators problem
She cant , because she lost password and dont remember email.
But she wasnt online so many time, and we all was. And all was fine, but one day everything gone. And she wasnt even loged in , so its not her issure. Something happen with forumotion
But she wasnt online so many time, and we all was. And all was fine, but one day everything gone. And she wasnt even loged in , so its not her issure. Something happen with forumotion
naktyje- Forumember
- Posts : 29
Reputation : 1
Language : English
Re: Moderators problem
@naktyje I am asking because the founder can access everything by default, so she/he could have been the one to check the ACP for sure
Can you try to reach her so that she can check?
Otherwise, if she is absent for more than 6 months+1 day, you may try to ask for a founder change
Can you try to reach her so that she can check?
Otherwise, if she is absent for more than 6 months+1 day, you may try to ask for a founder change
Re: Moderators problem
wait a minute
on this thread https://help.forumotion.com/t163020p30-cant-open-admin-panel you said you are the founder
on this thread https://help.forumotion.com/t163020p30-cant-open-admin-panel you said you are the founder
Re: Moderators problem
She last time was online SK. 5 11 - 16:02 2023
Anyway i dont understand , how it is posiblle
what from nowhere one day we all cant open the admin panel . then she wasnt online ;/
Anyway i dont understand , how it is posiblle
what from nowhere one day we all cant open the admin panel . then she wasnt online ;/
naktyje- Forumember
- Posts : 29
Reputation : 1
Language : English
Re: Moderators problem
Yes , because then from this acount writed Vaiva the founder acc .
Now im her friend and writing this problem again, But now not about foundaition acc , but wwhy other people cant come to admin panel if no one did anything, it was just from nowhere
Now im her friend and writing this problem again, But now not about foundaition acc , but wwhy other people cant come to admin panel if no one did anything, it was just from nowhere
naktyje- Forumember
- Posts : 29
Reputation : 1
Language : English
Re: Moderators problem
iam sorry but we can only help the founder the founder must come here and register by herself
if you are a friend of the founder then please inform the founder that
the founder must have access to the admin panel so that she can view the moderator group rights
if she can not enter due to password issues then she must provide the correct creation email as this was described previous
the founder's account meaning https://sweetsin.forumlt.com/u1 last time was connected 11/2023 and not the date you have posted
meaning you are looking another account
if you are a friend of the founder then please inform the founder that
the founder must have access to the admin panel so that she can view the moderator group rights
if she can not enter due to password issues then she must provide the correct creation email as this was described previous
the founder's account meaning https://sweetsin.forumlt.com/u1 last time was connected 11/2023 and not the date you have posted
meaning you are looking another account
Re: Moderators problem
She dont remember the email , and pasword. what we can do what to change founder acc ?
naktyje- Forumember
- Posts : 29
Reputation : 1
Language : English
Re: Moderators problem
skouliki wrote:iam sorry but we can only help the founder the founder must come here and register by herself
if you are a friend of the founder then please inform the founder that
the founder must have access to the admin panel so that she can view the moderator group rights
if she can not enter due to password issues then she must provide the correct creation email as this was described previous
the founder's account meaning https://sweetsin.forumlt.com/u1 last time was connected 11/2023 and not the date you have posted
meaning you are looking another account
my date is the same,......
https://imgur.com/3YO81zU.png
naktyje- Forumember
- Posts : 29
Reputation : 1
Language : English
Re: Moderators problem
due to security reasons, we can not do anything else we MUST have the correct email creation
you can wait 6 months and 1 day and ask for a founder change
read number 2 of this thread https://help.forumotion.com/t81878-recovery-or-change-founder-of-an-account
also please
you can wait 6 months and 1 day and ask for a founder change
read number 2 of this thread https://help.forumotion.com/t81878-recovery-or-change-founder-of-an-account
also please
Please don't double post. Your posts need to be separated by 24 hours before bumping. Please use the edit button, instead!
|
Niko likes this post
Re: Moderators problem
But you are fixer. Cant you take the founder acc , dont tell me the password ( i dont need it) go to forum fix the problem , and whats it? we dont need to know the password , no security is broken, and all happy becouse admin can acces the admin panel and using forum.
I dont ask the passwork , i just need fix the problem, i dont need founder acc or passwork... just problem need to be fixed...
I dont ask the passwork , i just need fix the problem, i dont need founder acc or passwork... just problem need to be fixed...
naktyje- Forumember
- Posts : 29
Reputation : 1
Language : English
Re: Moderators problem
no we are not fixers we provide support and help to the founders of a Forumotion forum
we can not interfere with internal issues on forums
i suggest you and the founder read our Terms of Service https://www.forumotion.com/terms-of-service
we can not interfere with internal issues on forums
i suggest you and the founder read our Terms of Service https://www.forumotion.com/terms-of-service
Re: Moderators problem
But if somepone changed password , its posiblle that they changed email too..... becouse all potential emails not working, and old pass also not working
naktyje- Forumember
- Posts : 29
Reputation : 1
Language : English
Re: Moderators problem
we have already discussed this by pms the previous time
i need the correct creation email or a list of potential emails you used to create the forum regardless if you change the creation mail afterward
all the emails you have sent me by now through pms as i already informed you multiple times are incorrect or associated with other forums so basically i have no proof that you are indeed the founder of that forum
furthermore, you are not actually the founder which you claimed to be in your previous thread but a friend of the founder
i need the correct creation email or a list of potential emails you used to create the forum regardless if you change the creation mail afterward
all the emails you have sent me by now through pms as i already informed you multiple times are incorrect or associated with other forums so basically i have no proof that you are indeed the founder of that forum
furthermore, you are not actually the founder which you claimed to be in your previous thread but a friend of the founder
Re: Moderators problem
We cant remember email of faunder,but i can give Admin girl email, username, password maybe its helps to proof what we all in same side?
naktyje- Forumember
- Posts : 29
Reputation : 1
Language : English
Re: Moderators problem
skouliki wrote:
i suggest you and the founder read our Terms of Service https://www.forumotion.com/terms-of-service
We can not continue unless the founder herself register here and provide the correct creation email to me by pm
Re: Moderators problem
Someone stole the forum , and changed email. How we will provide you the email????????????
naktyje- Forumember
- Posts : 29
Reputation : 1
Language : English
Re: Moderators problem
skouliki wrote:skouliki wrote:
i suggest you and the founder read our Terms of Service https://www.forumotion.com/terms-of-service
We can not continue unless the founder herself register here and provide the correct creation email to me by pm
The original creation email not the current email please i have informed you about the same thing many times ...
I will now lock this thread
if you provide the information we requested i will be glad to help you
edit: one more thing i forgot to mention is that mods do not have the right to the admin page
Only founders and admins can see it unless the founder renamed the group admins
Sadly we can't help a non-founder
Last edited by skouliki on March 17th 2024, 7:59 am; edited 1 time in total
Re: Moderators problem
Also do not send PM's to multiple staff members about the same issue.
Lost Founder's Password |Forum's Utilities |Report a Forum |General Rules |FAQ |Tricks & Tips
You need one post to send a PM.
You need one post to send a PM.
When your topic has been solved, ensure you mark the topic solved.
Never post your email in public.
skouliki, Ape and TonnyKamper like this post
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