Cant open admin panel
5 posters
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Cant open admin panel
Technical Details
Forum version : #phpBB2
Position : Founder
Concerned browser(s) : Google Chrome
Who the problem concerns : All members
When the problem appeared : In my forum, admin acount cant come into administration panel. Showing that they dont have access to it. But in groups info , they are added. Something in forumotion problem it seems.
Forum link : https://sweetsin.forumlt.com/
Description of problem
In my forum, admin acount cant come into administration panel. Showing that they dont have access to it. But in groups info , they are added. Something in forumotion problem it seems.
naktyje- Forumember
- Posts : 29
Reputation : 1
Language : English
Re: Cant open admin panel
- Code:
https://imgur.com/QQfIjqG.png
naktyje- Forumember
- Posts : 29
Reputation : 1
Language : English
Re: Cant open admin panel
Hello
Go to admin panel .,, users and groups ..,group administrator
Find the group click the yellow gear icon and check if you have added the members to that group
Also one more thing about the administrator group, only the founder has access to the full administration panel...there are things that only the founder can see like the templates, credits management, and some other options
We can not understand the inage you posted cause the text is not in English
Go to admin panel .,, users and groups ..,group administrator
Find the group click the yellow gear icon and check if you have added the members to that group
Also one more thing about the administrator group, only the founder has access to the full administration panel...there are things that only the founder can see like the templates, credits management, and some other options
We can not understand the inage you posted cause the text is not in English
Re: Cant open admin panel
Hello,
problem is what main acount password is lost, and i cant log in. I also dont remember my email i used.
But i sure i didnt remove admins from group, but no one cant come into panel.
in photo ypu can see what all admins is in group
problem is what main acount password is lost, and i cant log in. I also dont remember my email i used.
But i sure i didnt remove admins from group, but no one cant come into panel.
in photo ypu can see what all admins is in group
- Code:
https://imgur.com/0qj8QtN.png
- Code:
https://imgur.com/eTIWLqX.png
naktyje- Forumember
- Posts : 29
Reputation : 1
Language : English
Re: Cant open admin panel
Coucou,
the group in which you have to add the user you want to access the Administration Panel is the following:
https://sweetsin.forumlt.com/g1-
Add the users there and they will see the Administration Control Panel
the group in which you have to add the user you want to access the Administration Panel is the following:
https://sweetsin.forumlt.com/g1-
Add the users there and they will see the Administration Control Panel
Re: Cant open admin panel
As i told you already in pm we can not reset your password without the correct email
We need the creation email without that we can not do anything due to security reasons
Maybe you can send me by pm a list of potential emails
We need the creation email without that we can not do anything due to security reasons
Maybe you can send me by pm a list of potential emails
Re: Cant open admin panel
Yes i know , but i i have other my acount elizabeth and now see forum in this acount .
and im in moderators group, but still cant open admin panel
https://imgur.com/nfKlmcp.png
and im in moderators group, but still cant open admin panel
https://imgur.com/nfKlmcp.png
naktyje- Forumember
- Posts : 29
Reputation : 1
Language : English
Re: Cant open admin panel
@naktyje you need to be in this group to see the admin panel - https://sweetsin.forumlt.com/g1- - any other group will not give you access to the ACP
You can call all the groups "Administrators", but only that one (admin group by default) will give you the access
You can call all the groups "Administrators", but only that one (admin group by default) will give you the access
Re: Cant open admin panel
Yes i know it, all fine with this. I know how it works but
Problem is , what people in this group cant access admin panel, idk the reason....
Problem is , what people in this group cant access admin panel, idk the reason....
naktyje- Forumember
- Posts : 29
Reputation : 1
Language : English
Re: Cant open admin panel
@naktyje they are probably not in the correct group, or they are doing something wrong - that could be the only reason, because if you are in the Group 1, then you are admin.
Are you allowed to add new members there? if so, you may try to add me in it and I can check personally
Are you allowed to add new members there? if so, you may try to add me in it and I can check personally
Re: Cant open admin panel
1. Main acount - i dont remember password and email
2. Admins is in right group
3. They cant open admin panel , like you see in photos
4. Idk the reason, but it is so strange
And i realy dont know what to do
2. Admins is in right group
3. They cant open admin panel , like you see in photos
4. Idk the reason, but it is so strange
And i realy dont know what to do
naktyje- Forumember
- Posts : 29
Reputation : 1
Language : English
Re: Cant open admin panel
Can you answer my question?
Niko wrote:Are you, or someone allowed to add new members there? if so, you may try to add me in it and I can check personally
Re: Cant open admin panel
No no one can, there is the problem. No one can access admin panel ;///////////////// so i cant add you
naktyje- Forumember
- Posts : 29
Reputation : 1
Language : English
Re: Cant open admin panel
naktyje wrote:No no one can, there is the problem. No one can access admin panel ;///////////////// so i cant add you
From the group you should be able to see the option to add new users, is it so? or not even that part?
and since when no member of that group can access the ACP? always been like that, or only since a moment?
Re: Cant open admin panel
I can see only group information. I cant add anyone , i cant open admin panel
I see forum like regular person
I see forum like regular person
naktyje- Forumember
- Posts : 29
Reputation : 1
Language : English
Re: Cant open admin panel
@naktyje I've ran out of ideas I am afraid, the only reason is that the group is not the admin one - but if you claim it is so
Let's see if some other staff members have ideas on how to handle this problem
Sorry for not being helpful
Let's wait
Let's see if some other staff members have ideas on how to handle this problem
Sorry for not being helpful
Let's wait
Re: Cant open admin panel
Thanks Niko
naktyje- Forumember
- Posts : 29
Reputation : 1
Language : English
Niko likes this post
Re: Cant open admin panel
Who has access to the admin panel now?
Since you are the founder and you can not access the admin panel cause you do not remember your password the only way we can help is by inform us by pm the correct email you used to create the forum
As mentioned you can send me a list of potential emails
We can not provide any further assistance without the email this is the procedure
Since you are the founder and you can not access the admin panel cause you do not remember your password the only way we can help is by inform us by pm the correct email you used to create the forum
As mentioned you can send me a list of potential emails
We can not provide any further assistance without the email this is the procedure
Last edited by skouliki on January 11th 2024, 7:46 pm; edited 2 times in total
Re: Cant open admin panel
Okay. And what next if I changed email to a fake one? All admins could acess admin panel a moth ago. I might edited my profile with a fake email. Everything was fine. And now, it seems like founder acc password was changed, and all of the admin lost their acess to admin panel.
naktyje- Forumember
- Posts : 29
Reputation : 1
Language : English
Re: Cant open admin panel
Did you gave your password to anyone else?
Even if the email has changed if you give me the correct first creation email i can help you
You make members admins that you can trust
Even if the email has changed if you give me the correct first creation email i can help you
You make members admins that you can trust
Re: Cant open admin panel
Admins was all trustworthy. And only one admin knew the password.
naktyje- Forumember
- Posts : 29
Reputation : 1
Language : English
Re: Cant open admin panel
@naktyje the foundation email serves to verify that you are the real owner of the forum and not someone pretending to be it
@skouliki needs to verify that you are the real owner in this way (it is the procedure).
Once that is done, she may change your foundation email to a new one, that you have access to, and send you a new password so that you can access again.
The foundation email is a necessary step to verify the ownership of the forum
@skouliki needs to verify that you are the real owner in this way (it is the procedure).
Once that is done, she may change your foundation email to a new one, that you have access to, and send you a new password so that you can access again.
The foundation email is a necessary step to verify the ownership of the forum
skouliki is also offering you to provide a list of potential email you may have used, and if the foundation email is among them, she will help youskouliki wrote:As mentioned you can send me a list of potential emails
Have you tried asking this other admin?naktyje wrote:Admins was all trustworthy. And only one admin knew the password.
Re: Cant open admin panel
I know that. I send skouliki a pm with emails.
Forum was created in 2015. I dont remember if I could create a forum with a fake email? Or I had to verify the creation?
Forum was created in 2015. I dont remember if I could create a forum with a fake email? Or I had to verify the creation?
naktyje- Forumember
- Posts : 29
Reputation : 1
Language : English
Re: Cant open admin panel
Niko. She hadnt connect via my acc
naktyje- Forumember
- Posts : 29
Reputation : 1
Language : English
Re: Cant open admin panel
Please be patient
Your PM has been received with thanks.
|
Please don't double post. Your posts need to be separated by 24 hours before bumping. Please use the edit button, instead!
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Re: Cant open admin panel
And does it change something if originally forum was created with different name?
naktyje- Forumember
- Posts : 29
Reputation : 1
Language : English
Re: Cant open admin panel
None of the emails you send me is associated with this forum : https://sweetsin.forumlt.com/
Re: Cant open admin panel
And if try to asociate with www.risingahes.forumlt.com ?
That was forum creation link. After some time I change it
That was forum creation link. After some time I change it
naktyje- Forumember
- Posts : 29
Reputation : 1
Language : English
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